Managed Test Services

Rethinking QA through innovative services and outcome-based engagement models 

The relationship between good product quality and consistent company profitability is well established. As a result, product development organizations often embark on headquarters-driven missions to institutionalize continuous quality improvement. However, these initiatives frequently stall due to lack of clear, simple, repeatable methodologies and work processes.

For over 20 years, Lionbridge has worked with senior management of development organizations, both large and small, to drive successful implementations of quality improvement programs. Our three-Step Managed Test Services approach, based on rigorous Test Maturity Model assessments, cost of non-quality analyses, and a spectrum of onshore/offshore test delivery models help our clients conquer the inherent practical challenges to implementing and sustaining transformative QA improvement.

Managed Test Services from Lionbridge overcome the most commonly encountered impediments to successful QA initiatives by:

• Implementing a QA continuous process improvement method (Lionbridge’s PlusOne™ system)
• Providing ROI dashboards to senior management so improvements can be tracked to the P&L bottom line
• Allowing test directors and managers to get out from under the constant weight of test resource recruiting, assessing, onboarding, training, and retaining
• Rapidly deploying a Test Automation framework (using Lionbridge's pre-built templates)
• Conducting disciplined test planning activities and project de-briefs
• Reducing test software licensing start-up costs
• Accomplishing efficient cradle-to-grave test case lifecycle management (award-winning VeriTest™ methodologies)

Each client’s needs are unique, and Lionbridge can offer Managed Test Services at the customer site, in near-site facilities, in low-cost onshore solution centers, and from our offshore centers in Asia and Eastern Europe.  Our engagement models include T&M, fixed-bid, and outcome-based frameworks. In all cases, our Managed Test Services are governed by mutually-agreed SLAs and productivity metrics.

Our test services clients include many of the biggest brands in technology, including Microsoft, Hewlett-Packard, and Nokia.  Lionbridge can help you transform your quality processes so they keep pace with best-in-class organizations.  Contact us today to learn more.